Cloud Computing Fundamentals

Introduction to the Cloud Computing

Evolution of Cloud Computing

Comparisons with other computing techniques fetchers

Key characteristics of cloud computing


Classification of Cloud Computing

Based on as a service model

SAAS (Software as a service)

PAAS (Platform as a service)

IAAS (Infrastructure as a service

Based on deployment or access model

Public Cloud.

Private Cloud.

Hybrid Cloud.

Sales Force CRM Concepts

What is CRM?

How CRM can help?

Sales force CRM Navigation terminology

Compare CRM with other CRM products

Customization in sales force .com CRM

Introduction to sales force CRM Setup tool

Personal Setup

App Setup

Admin Setup

Salesforce.Com Cloud Overview

Sales Cloud

Service Cloud

Collaboration Cloud

Project development life cycle

Apex data loader

Organization Administration

Set your organization’s language & locale

Manage currency


Create custom profiles & custom fields

Define dependent pick list

Customize lookup fields

Customize validation & formulas

Customize page layouts

Customize standard related lists

Use field-level security


Define workflow

Set up workflow rules

Set up workflow tasks & alerts

Workflow Approvals

Plan approvals using workflow

Use the approval wizard – standard vs. jump start

Create workflow approvals

Security & Access

Create & Manager Users

Set organization-wide defaults

Learn about record accessed

Create the role hierarchy

Learn about role transfer & mass Transfer functionality

Profiles, Login History

Data Utilities

Importing overview

Learn about import solutions & Custom Object records using the data loader

User mass delete

Initiate weekly export

Use storage

Create custom reports

Use advanced filters

Use conditional highlighting

Use custom summary formulas

Use dashboards

Extending Salesforce CRM

Learn about custom objects

Learn about custom tabs

Learn about custom web tabs

The Appexchnage

The AppExchange

Install an app

Delete an app

Visual Force

Introduction and Tools

Purpose of Visualfoce

MVC Architecture


Variables and Formulas

Standard Controllers and Standard List Controllers

Custom Controllers and Controller Extensions

Using static resources and custom components

Styling VF pages

Overriding buttons, links and tabs with VF

Using JavaScript in VF Pages

Advanced examples


Introduction to Apex

Pupose of Apex

Apex Fundamentals



Apex Scheduling


Invoking Apex

Classes, Objects and Interfaces

Testing Apex

Dynamic Apex

Batch Apex

Debugging Apex

Deploying Apex

Developing Apex in managed packages

sObjects and the Database

What is an sObject

SOQL and SOSL Queries

Deployment process:



Deployment with IDE &change sets